Policy Operations and Servicing

Outcomes-Focused Insurance Operations

Insurance leaders need results, not promises: lower combined, operating, and loss ratios, stronger retention, and higher NPS. Radity enables these outcomes with technology solutions grounded in Swiss design principles and disciplined delivery.

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Streamline Operations, Strengthen Relationships

Radity helps insurers achieve measurable results across the policy lifecycle, including new business, underwriting, renewals, endorsements, and claims. Insurers launch in new states in weeks, staff are freed from repetitive work to focus on higher-level, premium-generating tasks, and MGAs gain the transparency, analytics, and controls needed to maintain strong fronting carrier relationships.

Self-Service Portals

Give customers digital access to manage policies, make payments, and file claims anytime, reducing support overhead.

Engineered to Drive Results

Unified sales & servicing experiences to improve retention

Lack of self-service drives customers and agents elsewhere, and frustration in servicing translates directly into lost premium and lower retention. Radity helps insurers improve NPS scores, strengthen agent relationships, and boost conversion rates by reducing friction in quoting and servicing.

Deliver 3x faster cycle times

Long underwriting and new business cycles stall revenue and tie up costly resources. Submission-to-quote cycles that once took 10 days can drop to three. Quote-to-bind ratios and declination rates improve, and underwriters spend less time on manual reviews and more time on complex risk decisions.

Operational efficiency that protects margins

Rising staffing costs and inflation make manual servicing unsustainable, putting pressure on profitability and loss ratios. Radity reduces cost per policy in force by automating routine tasks, lowering call volumes, and freeing teams to focus on higher-value, premium-generating work.

Real-time visibility & 360° view that strengthens performance

Analytics and dashboards provide transparency across operations. Carriers and MGAs can monitor automations, track agent performance, enforce SLAs, and identify cost drivers that impact combined and loss ratios, all with full audit control.

PLATFORM FEATURES

Field-Tested Technology. Proven in Production.

Reporting & Analytics

Fine-Grained Access Control & SSO

Audit Logging & Reporting

Fully White-Labled & Customizable Branding

Flexible Hosting Either On Prem or Cloud

Source Code Access Available

Cloud Agnostic

Enterprise-Grade Security

TESTIMONIALS

Chosen for engineering and delivery quality

"Very good project management skills with deliveries on time and constant communication. The response time for any fixes requested was always short, creating quality deliverables."