Policy Operations and Servicing
Outcomes-Focused Insurance Operations
Insurance leaders need results, not promises: lower combined, operating, and loss ratios, stronger retention, and higher NPS. Radity enables these outcomes with technology solutions grounded in Swiss design principles and disciplined delivery.
Streamline Operations, Strengthen Relationships
Radity helps insurers achieve measurable results across the policy lifecycle, including new business, underwriting, renewals, endorsements, and claims. Insurers launch in new states in weeks, staff are freed from repetitive work to focus on higher-level, premium-generating tasks, and MGAs gain the transparency, analytics, and controls needed to maintain strong fronting carrier relationships.
Self-Service Portals
Give customers digital access to manage policies, make payments, and file claims anytime, reducing support overhead.
Billing & Payments
Support flexible billing plans, digital payments, and automatic reconciliation across policy and accounting systems.
Post-Issuance Policy Management
Extend the power of your PAS with unified workflows for endorsements, cancellations, reinstatements, and midterm changes, all with full visibility and audit controls.
Analytics & Reporting
Practical and accessible access to data in any format you need to power dashboards, reports, and alerts.
Submissions Handling
Connect agent and customer submissions into your PAS, reducing manual work, accelerating quotes, and improving visibility for underwriters and agents.
Engineered to Drive Results
Unified sales & servicing experiences to improve retention
Lack of self-service drives customers and agents elsewhere, and frustration in servicing translates directly into lost premium and lower retention. Radity helps insurers improve NPS scores, strengthen agent relationships, and boost conversion rates by reducing friction in quoting and servicing.
Deliver 3x faster cycle times
Long underwriting and new business cycles stall revenue and tie up costly resources. Submission-to-quote cycles that once took 10 days can drop to three. Quote-to-bind ratios and declination rates improve, and underwriters spend less time on manual reviews and more time on complex risk decisions.
Operational efficiency that protects margins
Rising staffing costs and inflation make manual servicing unsustainable, putting pressure on profitability and loss ratios. Radity reduces cost per policy in force by automating routine tasks, lowering call volumes, and freeing teams to focus on higher-value, premium-generating work.
Real-time visibility & 360° view that strengthens performance
Analytics and dashboards provide transparency across operations. Carriers and MGAs can monitor automations, track agent performance, enforce SLAs, and identify cost drivers that impact combined and loss ratios, all with full audit control.
PLATFORM FEATURES
Field-Tested Technology. Proven in Production.
Reporting & Analytics
Fine-Grained Access Control & SSO
Audit Logging & Reporting
Fully White-Labled & Customizable Branding
Flexible Hosting Either On Prem or Cloud
Source Code Access Available
Cloud Agnostic
Enterprise-Grade Security
TESTIMONIALS
Chosen for engineering and delivery quality
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